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This course is part of a three-course series with other two courses: •AWS IPv6 Application Networking and Internet Edge Connectivity. •Design and Build Global IPv6 Networks on AWS. This course is designed for individuals seeking to gain knowledge for designing and deploying IPv6-enabled workloads an...
This is the digital course supplement for the Becoming a Cloud Practitioner Part 1 course. This course teaches you how to gain the foundational skills needed to implement secure, reliable networking and storage solutions on AWS. You'll learn how to set up Amazon VPCs with subnets, internet gateways,...
Amazon Connect offers the tools and techniques you can use to build applications and integrations for your cloud-based contact center. You can interact with Amazon Connect programmatically using APIs, SDKs, and the command-line interface. In this course, you will discover the fundamentals for Amazon...
Infrastructure as Code (IaC) for Amazon Connect deployments offers considerable advantages for organizations to effectively manage their contact centers. By using AWS CloudFormation and the AWS Cloud Development Kit (AWS CDK), organizations can define their entire contact center IaC artifacts. These...
With Amazon Connect, organizations can build custom agent applications tailored to their specific requirements. In this course, you will learn the benefits, typical use cases, and core concepts of building a Custom Contact Control Panel (CCP). You will explore real-world implementation scenarios and...
The integration between Amazon Connect flows and AWS Lambda enhances functionality in contact center operations. Lambda functions extend the capabilities of Amazon Connect flow by accessing other Amazon Web Services (AWS) services and third-party applications. In this course, you will learn how Amaz...
This course describes the benefits, considerations, and best practices for building and migrating content production workstation workloads in the cloud. •Course level: Fundamental •Duration: 30 minutes Activities This course includes visuals, videos, and assessments. Course objectives In this course...
With Amazon Web Services (AWS) services, including Amazon EC2 and Amazon AppStream 2.0, you can set up remote workstations for artists, editors, and everyone involved in media production. This gives your team the ability to collaborate from wherever they are located. In this course, you will learn t...
Media organizations must protect their high-value studio content from piracy, content spoofing, and other attacks. In this course, you will learn content production security challenges and how you can meet them. •Course level: Fundamental •Duration: 15 minutes Activities This course includes assessm...
In this course, you will learn about the core concepts and roles in cloud content production. You will explore real-world examples of the phases that take a production from set to screen. You will also learn about the processes that take place in each phase. You will identify the critical roles resp...
Studios are faced with unprecedented audience demand for new content and the growing adoption of remote production. Therefore, they use Amazon Web Services (AWS) to quickly set up remote artist workstations, editorial workflows, collaboration platforms, and rendering. In this foundational course, yo...
This is the digital course supplement for the Becoming a Cloud Practitioner Part 2 course. Gain the foundational skills to build secure, reliable AWS networking and compute. In this four-part series, you'll learn the key concepts and services to use and understand the AWS Cloud. In part two, you'll...
This is the digital course supplement for the Becoming a Cloud Practitioner Part 3 course. This course builds on the foundational knowledge you gained in Parts 1 and 2. You'll explore key AWS services, including security, governance, compliance, identity, permissions, application development, and st...
Building on your existing AWS knowledge, this course takes you on a deep dive into key AWS services and capabilities. You'll explore cloud migration strategies, database options, data analytics tools, and AI/ML services - gaining hands-on experience through simulations and demos. Guided by the best...
The SaaS Pricing and Packaging course offers a comprehensive introduction to the strategic and operational aspects of pricing and packaging Software-as-a-Service (SaaS) solutions on AWS. This foundational training covers critical topics such as understanding the value provided to your target custome...
The Introduction to Cost Management for SaaS course offers a comprehensive introduction to the strategic and operational aspects of managing cost for your Software-as-a-Service (SaaS) solutions on AWS. This foundational training covers critical topics such as understanding the importance of developi...
The SaaS Technical Fundamentals course provides an introductory look at deploying and managing Software as a Service (SaaS) applications on Amazon Web Services (AWS). This foundational training covers essential topics such as identity management, tenant onboarding, data isolation, and metering and b...
In this course, you will learn the benefits and technical concepts of Amazon DevOps Guru. By using DevOps Guru, developers and operators can improve the performance and availability of their applications. DevOps Guru applies machine learning (ML) to analyze your operational data, application metrics...
With Amazon Connect routing, organizations can implement intelligent and customizable omnichannel routing strategies to connect customers to agents with the most appropriate skill set. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect routing. You wil...
With Amazon Connect Contact Lens, organizations analyze customer conversations, evaluate agent performance, and continuously improve customer experience. In this course, you will recognize the benefits, typical use cases, and core concepts of Contact Lens. You will explore implementation scenarios a...
With Amazon Connect, you can build conversational interfaces so users can interact using natural language through voice or text. In this course, you will learn the benefits, typical use cases, and core concepts of Amazon Connect Conversational Interfaces. You will explore real-world implementation s...
An Amazon Connect Flow defines how a customer experiences an organization's contact center from start to finish. Flows enable businesses to customize their Interactive Voice Response (IVR) systems and optimize routing. For example, by using Flows, IVR designers can offer users a set of menu options...
This course is designed to help IT business and technical professionals understand effective strategies for migrating from VMware to the Amazon Web Services (AWS) cloud. Whether you are managing workloads, network infrastructure, designing a cloud architecture, or just trying to get awareness on mig...
This course provides an overview of the options available to customers for building generative AI applications on AWS. The course will specifically focus on leveraging foundational models on Amazon SageMaker Jumpstart to build generative AI applications. •Course level: Fundamental •Duration: 55 min...